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KC Electronics Product Return Policy
Returns for KC Electronics Non defective products must be made within thirty days (30) from the date of purchase, unless otherwise indicated. Returned product must be in original packaging, unused, undamaged and in saleable condition. Proof of purchase is required and all non warranted items are subject to a %15 restocking fee. KC Electronics will issue a credit less the %15 restocking fee for the purchase price. In the event the item is considered Non Cancelable Non Returnable then under no circumstances will a return authorization be issued by KC Electronics. Return shipping costs for all non defective products must be prepaid.
For product returns, please follow the instructions below to assure prompt handling:
- For product purchased on KC Electronics.com email us providing the purchase date, the original invoice number and the item number. Or, you may call KC Electronics Customer Care at 1-888-295-2062.
- Include the reason for returning the product. Indicate whether you would like a replacement product or a credit to your KC Electronics account.
- If the packing slip is not available, please provide the purchase date, the original invoice number and the item number for the product.
- When shipping the product, carefully package the item(s) and include the packing slip. Ship the package to address on your return authorization form. Please prepay shipping – KC Electronics does not accept C.O.D.s.
- You may also drop off the product directly to KC Electronics or request a call tag which is subject to applicable shipping fees.
- Non Cancelable Non Returnable orders are sold on a "Final Sale" basis only. No cancellations, returns, refunds or credits are allowed.