Information for External Providers
K.C. Electronic’s external providers shall follow the requirements for:
- The processes, products, and services to be provided including the identification of relevant technical data (e.g., specifications, drawings, process requirements, work instructions);
- The approval of:
- products and services;
- methods, processes, and equipment;
- the release of products and services;
- Competence, including any required qualification of persons;
- The external providers’ interactions with the organization;
- Control and monitoring of the external providers’ performance to be applied by the organization;
- Verification or validation activities that the organization, or its customer, intends to perform at the external providers’ premises; g. test, inspection, and verification;
- The use of statistical techniques for product acceptance and related instructions for acceptance by the organization;
- The need to:
- Implement a quality management system; − use customer-designated or approved external providers, including process sources (e.g., special processes);
- Notify the organization of nonconforming processes, products, or services and obtain approval for their disposition;
- Prevent the use of suspected unapproved, unapproved, and counterfeit parts;
- Notify the organization of changes to processes, products, or services, including changes of their external providers or location of manufacture;
- Flow down to external providers applicable requirements including customer requirements;
- Provide a certificate of conformity, test reports, or authorized release certificate, as applicable;
- Retain documented information, including retention periods and disposition requirements;
- The right of access by the organization, their customer, and regulatory authorities to the applicable areas of facilities and to applicable documented information, at any level of the supply chain;
- Ensuring that persons are aware of:
- Their contribution to product or service conformity;
- Their contribution to product safety;
- The importance of ethical behavior.